Metal 5 d.o.o., a leader in custom metal product manufacturing for over 20 years, required an advanced business system to streamline their increasingly complex internal and external processes. As the company expanded, they faced challenges in managing all facets of production, finances, marketing, and client support. They needed an all-in-one solution that could handle these operations while allowing them to stay focused on their core business strengths. Additionally, they sought ways to modernize and optimize their processes through AI-driven tools.

The challenge was to design and implement a custom ERP system that could centralize all functions, improve operational efficiency, and integrate AI tools for their daily operations and production processes.

Discovery and Research We began by conducting a comprehensive assessment of Metal 5 d.o.o.’s current workflows, challenges, and goals. Our team mapped out their production and administrative processes, identifying opportunities for AI-driven improvements and workflow optimization.

ERP Development and AI Integration We designed a custom ERP solution built on the SaaS platform, tailored to Metal 5 d.o.o.'s unique operational needs. Key features include:

• Multi-workspace functionality: Each department, from production to finance and client support, operates within its own tailored workspace, yet remains connected to the overarching system.
• Cloud-based flexibility: The system is entirely cloud-based, eliminating the need for local installations and offering scalability as the company grows.
• Multi-addons: The platform includes multiple modules that can be added or customized to support specific business functions as needs evolve.
• Custom AI tools for daily operations: We implemented several AI-driven solutions

• AI-powered production scheduling: This tool optimizes production workflows, predicting bottlenecks and allocating resources more efficiently.
• AI-enhanced quality control: An automated inspection process powered by AI ensures higher accuracy and consistency in product quality.
• AI-driven financial forecasting: This tool helps forecast future financial trends based on historical data, enabling better decision-making.
• AI-supported client management: The AI tools enhance customer support by automating responses to common queries and analyzing customer data for personalized interactions.

The implementation of the custom ERP system, combined with AI tools, transformed Metal 5 d.o.o.’s daily operations. The company now benefits from streamlined processes across all departments, from production to client support. The AI tools have significantly improved efficiency, helping optimize resource allocation, maintain product quality, and provide better financial insights.

• With the custom-built AI tools integrated into their ERP, Metal 5 d.o.o. has achieved:
  • Enhanced productivity: AI tools automate repetitive tasks, allowing employees to focus on higher-value activities.
  • Improved production management: AI-driven production scheduling ensures smoother workflows and minimizes delays.
  • Better decision-making: Financial forecasting and data-driven insights help the company plan for future growth.
  • Higher customer satisfaction: AI-powered client support tools enable faster and more personalized responses.

  This innovative, scalable solution has positioned Metal 5 d.o.o. to remain at the forefront of custom metal manufacturing, while optimizing their operations to handle future challenges and opportunities.